I can still remember the ‘controversy’ created by imac in late 90s when it appeared without a floppy drive. Now it was a Huge thing in deed. But imac did have something else… A USB connectivity.

Almost a decade later there are more pc users who have never used a floppy drive.

The lesson is, ‘Its not always what your customer wants and your customer is not ALWAYS correct!’ Sometimes you have to be bold and you need lot of guts to defy the norms. I think that is what all about being a Visionary in your industry.

Steve Jobs was certainly that. Apple did ‘Think different’

Read this article for amusement :)